. arcserve KB: "W2245 unable to enumerate Exchange storage groups" when expanding the Exchange 2003... - arcserve Knowledge Base


"W2245 unable to enumerate Exchange storage groups" when expanding the Exchange 2003 Database Level Agent under the Windows Systems object.
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 Category     

  Product Scope: 
Product Name  arcserve Backup
arcserve Backup Version   Applicable to all versions of arcserve Backup
arcserve Backup Agents and Options   Agent For Microsoft Exchange
arcserve Backup Task   Backup Operation

CA ARCSERVE BACKUP WINDOWS EXCHANGE AGENT COMMON: 15.0

Last Modified Date:    12/09/2010
Document ID:    TEC537512
Tech Document
Title:  "W2245 unable to enumerate Exchange storage groups" when expanding the Exchange 2003 Database Level Agent under the Windows Systems object.

Description:

When attempting to expand, or backup the Exchange 2003 Database level Agent under Windows Systems object, "W2245" is recorded in the Activity log.

In the Exchange .trc file you will see the following message reported: "there is no sg in the service".

Solution:

The above warning can occur, if the existing backup job is configured with Exchange 2003 selected under the Windows System object.

To resolved the problem, reconfigure the backup job:

  1. Under Windows Systems object:

    1. De-select the Exchange Database level Agent.
    2. De-select the Document Level Agent (if applicable).


  2. Under Exchange Organization object.

    1. Select the Exchange 2003 Database level Agent.
    2. Select the Document Level Agent (if required).


  3. Re-schedule the backup job.

    1. Verify the Security credentials for each Agent node.
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Article ID: 712
Last updated: 16 Oct, 2014
Views: 1226
Current Rating: 1 user ratings.
1.0000 1 reviews
Revision: 1
Comments: 0
Posted: 18 May, 2012 by
Updated: by Vridhagiri R.

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